Pixel7 Terms & Conditions — Please read these terms carefully before using our platform

By using pixel7.bet, you agree to all the terms and conditions listed below. These terms are in place to protect both you and us.

Last Updated: 1 January 2026
Language: English
Version: 3.2
Quick Summary
User must be at least 18 years of age
Each individual may only hold one account
Withdrawals will be restricted if bonus conditions have not been met
Accounts may be suspended for suspicious activity
All disputes are subject to the final decision of the pixel7 authority

Key Highlights of the Terms & Conditions

Account Registration

You must register with accurate information. Providing false details may result in account termination. Only one account per person is permitted.

Payments & Withdrawals

Minimum deposit is ৳100 and minimum withdrawal is ৳500. Large withdrawals are restricted without KYC verification. There are no hidden fees on any transactions.

Bonus Terms

Each bonus has its own wagering requirement. Bonus funds cannot be withdrawn directly. All bonus offers must be used within the designated time period.

Security Policy

Users are responsible for keeping their account password confidential. Sharing your account with others is strictly prohibited. Any suspicious activity must be reported immediately.

Betting Rules

Confirmed bets cannot be changed. If a match is cancelled due to technical issues, bets will be refunded. Odds are always applied at the displayed value.

Prohibited Activities

Multiple accounts, bonus abuse, money laundering, and any form of fraudulent activity are strictly prohibited and subject to penalties.

Introduction & Eligibility

01

Please read these terms and conditions carefully before using pixel7.bet ("pixel7", "we", "the platform"). By accessing the pixel7 website or using any of its services, you are deemed to have automatically accepted these terms.

These terms have been written in English to ensure all users in Bangladesh can easily understand them. However, in the event of any ambiguity or dispute, pixel7's interpretation shall be considered final.

Important: pixel7's services are available only to residents of countries or regions where online gaming is legally permitted. It is your responsibility to ensure that using this service is lawful from your location.

Eligibility to Use the Service

  • You must be at least 18 years old, or above the legal age applicable in your jurisdiction.
  • You must use this service entirely of your own free will and independent choice.
  • You must be legally permitted to participate in online betting under the laws of your country.
  • Individuals previously banned or suspended by pixel7 are not eligible to register.

Pixel7 reserves the right to refuse service to any individual at its sole discretion, particularly where there are doubts regarding a person's identity or age.

Account Registration & Verification

02

To use pixel7's services, you must create a valid account. During registration, you are required to provide your full name, date of birth, address, mobile number, and email address. Providing false or incomplete information is strictly prohibited.

Single Account Policy

Each individual may register only one pixel7 account. Creating multiple accounts — whether using the same name, address, mobile number, IP address, or payment method — is a violation of our rules and may result in all associated accounts being closed.

KYC Verification

Pixel7 follows a Know Your Customer (KYC) process to ensure security. The following documents must be submitted for withdrawals above a certain amount or upon request by our team:

  • Clear photos of both sides of your National ID (NID) or passport
  • A recent selfie photo — clearly showing your ID document
  • Proof of current address (utility bill or bank statement)
  • Proof of payment method ownership

Large withdrawals may be temporarily put on hold until KYC verification is complete. This measure is in place for your own security.

Password & Account Security

It is your responsibility to keep your account password completely confidential. Never share your password with anyone. Logging into another person's account or allowing someone else to use your account is strictly prohibited. If you notice any unauthorized access to your account, contact us immediately at support@pixel7.bet.

Deposit, Withdrawal & Payment Policy

03

Pixel7 supports a range of payment methods, including Bangladesh's major mobile banking services. All transactions are processed through secure, encrypted channels.

Subject Deposit Withdrawal
Minimum Amount৳100৳500
Maximum Amount (Daily)৳5,00,000৳2,00,000
Processing TimeInstant5–30 minutes
Transaction FeesZeroZero
KYC RequiredNoLarge amounts Yes

Withdrawal Policy

Withdrawals will always be processed via the same payment method used for the deposit. Withdrawal requests are typically completed within 5–30 minutes; however, if KYC verification or a security review is required, processing may take up to 48 hours.

Declined Transactions

Pixel7 may decline a transaction in the following cases: insufficient balance, incomplete KYC verification, detection of suspicious activity, or evidence of a rule violation.

Please note: If you have bonus money, wagering requirements must be met before you can withdraw. Bonus balance cannot be withdrawn directly.

Bonuses & Promotional Offers

04

Pixel7 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are detailed on the respective offer page. In addition to the general rules set out in these Terms & Conditions, the specific terms of each bonus also apply.

Wagering Requirement

Most bonuses come with wagering requirements, meaning you must place bets totalling a specified multiple of the bonus amount before you can withdraw. For example, a ৳1,000 bonus with a 5x wager requirement means you need to bet ৳5,000.

  • Welcome Bonus: typically 3x–10x wagering requirement
  • Reload Bonus: typically 3x–5x wagering requirement
  • Free Bet: Winnings are generally subject to 1x wagering
  • Cashback Offers: Generally no wagering requirements

Bonus Cancellation Terms

A bonus may be cancelled or rendered non-withdrawable in the following cases: violation of the rules, attempting to claim bonuses from multiple accounts, bonus abuse or arbitrage, or failure to complete wagering requirements within the specified period.

Pixel7 reserves the right to modify, temporarily suspend, or cancel any bonus offer at any time without reason. Bonus offers may be restricted to specific individuals.

Betting Rules

05

The following general rules apply to all bets placed on pixel7 at all times. Individual sports or events may also have their own specific rules.

Bet Confirmation & Cancellation

Confirmed bets generally cannot be changed or cancelled. However, in certain cases, you may partially or fully settle a bet using the cash-out option. If a match or event is cancelled, a full refund of the bet amount will be issued.

Odds & Changes

Bets are settled at the odds displayed at the time of placement. In Live Betting, odds change in real time and may continue to change until you receive a confirmation that your bet has been accepted.

Maximum Bet Limit

  • The maximum stake per single bet varies depending on the event and market
  • Maximum winnings on parlay bets are capped
  • Pixel7 reserves the right to limit or refuse any bet

Bets During Technical Issues

If a bet cannot be completed due to server or network issues, the bet amount is returned to your balance. If the connection drops during a live event, the bet remains valid.

Prohibited Activities

06

The following activities are strictly prohibited on pixel7. Violations may result in permanent account closure and forfeiture of any associated balance.

  • Multiple Accounts: Creating or operating multiple accounts under the same identity
  • Bonus Abuse: Exploiting the bonus system to gain an unfair advantage
  • Arbitrage Betting: Placing bets on multiple outcomes to guarantee a profit
  • Money Laundering: Using the platform to launder illicit funds
  • Fraud: Any form of fraudulent activity or use of unauthorized software
  • Third-Party Funds: Placing bets with funds that do not belong to you
  • Hacking Attempts: Attempting unauthorized access to the system
  • Using Another Person's Account: Operating an account on behalf of or with the permission of another person

Consequences: pixel7 reserves the right to close accounts, forfeit balances, and take legal action where necessary in the event of any rule violations.

Privacy & Personal Data

07

Pixel7 takes the protection of your personal information very seriously. Our Privacy Policy explains in detail how we collect, use, and store your data.

Purpose of Data Use

Your information is used for: account verification and security, providing customer support, fulfilling legal obligations, improving our services, and sending promotional communications where applicable.

Sharing Information with Third Parties

Pixel7 does not sell your information to third parties. However, limited data may be shared with trusted partners for payment processing, KYC verification, or legal compliance purposes. For details, please refer to our Privacy Policy page.

Responsible Gaming

08

Pixel7 believes gaming is a form of entertainment — not a source of income. We promote responsible gaming and offer a range of tools on our platform to support it.

  • Budget Limit: Set daily, weekly, or monthly deposit limits
  • Bet Limit: Set a maximum stake per bet
  • Self-Exclusion: Take a break for a set period of time
  • Reality Check: Get reminders of how long you've been playing
  • Cooling-Off: Temporarily deactivate your account

If you feel that you or someone you know may have a gambling problem, please visit our Responsible Gaming Visit the page and reach out for assistance.

Account Closure & Suspension

09

You may request account closure at any time by contacting our support team. Please ensure you withdraw any remaining balance before closing your account.

Closed by pixel7

Pixel7 may temporarily or permanently close an account in the following circumstances:

  • If evidence of a rule violation is found
  • If false information is detected during KYC verification
  • If suspicious financial activity is detected
  • By order of a court or law enforcement authority
  • Extended inactivity (more than 12 months)

Dormant Account Fee: Accounts inactive for 12 months may be subject to a maintenance fee. If the balance reaches zero, the account may be closed automatically.

Dispute Resolution

10

For any dispute or complaint, please contact our customer support team first. Most issues can be resolved directly through discussion.

Complaint Process

  • Step 1: Submit a written complaint to our support team — support@pixel7.bet
  • Step 2: We will provide an initial response within 48 hours
  • Step 3: A final decision on complex matters will be communicated within 7 business days
  • Step 4: If unsatisfied with a decision, you may pursue international arbitration proceedings

Pixel7's decision shall be considered final and binding in all disputes — unless determined otherwise through international arbitration.

Right to Amend Terms

11

Pixel7 reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, 30 days' notice will be given via email or platform notification.

Continued use of the platform after any changes will be considered your acceptance of the updated terms. If you do not agree to the new terms, we recommend closing your account.

Contact & Support

12

If you have any questions about these Terms & Conditions or need assistance, please contact pixel7 through the following:

Email Support
support@pixel7.bet
Response within 24 hours
Live Chat
on the pixel7.bet website
Available 24/7, average response time 2 minutes
Help Center
pixel7.bet/help-center
100+ guide articles
FAQ
pixel7.bet/faq
Answers to Common Questions

Frequently Asked Questions About Terms & Conditions

Action taken will depend on the severity and nature of the violation. Minor violations may result in a warning. Serious violations — such as multiple accounts, fraud, or money laundering — may lead to permanent account closure and forfeiture of any remaining balance.

If you have a bonus balance and the wagering requirements have not been met, the bonus balance cannot be withdrawn on its own. However, you may cancel the bonus and withdraw your main balance. Please note that cancelling a bonus will also void any winnings earned from it.

Yes, you will be notified at least 30 days in advance of any major changes via email and platform notification. However, immediate changes may be necessary due to legal obligations or urgent security reasons — in such cases, you will be informed as soon as possible.

First, submit a written complaint to customer support. They will review it within 48 hours. If you are still unsatisfied after a decision from senior support, you may appeal to management by email. As a last resort, you may pursue internationally recognised arbitration proceedings.

pixel7 employs the highest security standards and holds a licence from an international regulatory authority. Your funds and personal data are fully protected. However, it remains the user's responsibility to ensure compliance with the laws of their own country.

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Understand the terms? Get started now!

Register at pixel7, accept the terms, and enjoy safe, rewarding betting. Get a 100% bonus on your first deposit.

By registering, you are deemed to have accepted these Terms & Conditions.

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