Pixel7 Privacy Policy — How your information is collected, stored, and protected

Pixel7 believes your personal data belongs to you. This policy clearly explains how we use it, who we share it with, and how we keep it secure.

Updated: 1 January 2026
GDPR Compliant
English Version
Version 2.4
Quick Summary
We only collect the information we need
Your data is never sold to third parties
All data encrypted with 256-bit SSL
You have the right to view or delete your data at any time
Cookie usage is fully transparent and user-controlled
🛡️ Your Privacy Is Our Top Priority
SSL Encryption
Data Never Sold
GDPR Compliant
24/7 Data Protection

6 Pillars of Data Protection at pixel7

We protect your privacy not just in words, but through every action we take.

Minimal Data Collection

Pixel7 only collects information that is essential for service delivery and security. We never ask for data we don't need.

Maximum Encryption

All your data is protected with 256-bit SSL/TLS encryption. AES-256 encryption is applied at the database level, ensuring military-grade security.

No Data Selling

Pixel7 never sells your personal information to marketers or third parties. Data selling has no place in our business model.

Your Control

You can view, correct, download, or delete your stored data at any time. You are in full control of your own information.

Limited Retention Period

Each type of data is retained only for as long as necessary. Once the designated period expires, data is securely deleted. Data required for legal purposes is kept for the minimum required time.

Instant breach notification

In the event of a data breach, pixel7 will notify all affected users within 72 hours and take immediate remedial action.

Introduction & Applicability

01

This Privacy Policy of pixel7.bet ("pixel7", "we", "us") applies to all users of our platform. By using the pixel7.bet website, creating an account, or accessing any of our services, you agree to this Privacy Policy.

Privacy is a serious concern for people in Bangladesh — especially on online platforms. At pixel7, you share sensitive information such as your mobile number, banking details, and identity documents. We want you to know exactly where that information goes, how it is stored, and who can access it.

This policy has been written in plain, everyday language — not legal jargon — so you can genuinely understand what happens with your data.

This policy applies to: Applies to the pixel7.bet website, future mobile apps, customer support channels, and all digital services associated with pixel7.

What Information We Collect

02

Pixel7 collects only three types of data: information you provide directly, data generated automatically through your use of the platform, and information obtained from third parties for verification purposes.

Information Provided Directly by You

Data TypePurposeMandatory?
Full name & date of birthIdentity verification, age confirmationYes
Mobile NumberOTP verification, support contactYes
Email AddressAccount communications & notificationsYes
Current addressKYC VerificationYes
National ID Card (NID)Identity & age verificationYes
Payment informationDeposit & Withdrawal ProcessYes
Selfie photoKYC Face VerificationWhere applicable

Automatically Collected Information

When you use pixel7, certain technical information is collected automatically:

  • IP address & device type — for security and fraud prevention
  • Browser type & operating system — for service optimization
  • Login time, location & session data — for account security
  • Platform activity history — betting & transaction records

We never store your password in plain text. Passwords are always encrypted using the bcrypt hashing method.

How Your Information Is Used

03

Pixel7 uses your information only for specific, lawful, and transparent purposes. We never use your data for any other purpose without your consent.

Primary Use

  • Service Delivery: Account management, betting & payment processing
  • Identity Verification: Completing the KYC Process & Age Verification
  • Security: Detecting fraud, money laundering, and multiple accounts
  • Customer Support: Resolving Issues & Answering Queries
  • Legal Obligation: Compliance with applicable laws and regulations

Secondary Use (with your consent)

  • Sending personalised bonus & promotional offers
  • Sending notifications about new services and updates
  • Analytics to improve the platform experience

Learn: You can opt out of marketing communications at any time — just click the "Unsubscribe" button or email us at support@pixel7.bet.

Data Sharing & Third Parties

04

Pixel7 never sells your data. However, in certain situations, limited information may be shared with trusted partners where it is essential for service delivery.

Shared WithWhat DataWhy
Payment Processor
bKash, Nagad, etc.
Transaction details Deposit & Withdrawal Process
KYC Partner
Verification Service Providers
ID document, selfie Identity & age verification
Fraud Prevention System IP address & device information Security assurance
Law Enforcement Required Information Court order or legal obligation
Audit & Compliance Transaction Records Regulatory requirements

We have strict data processing agreements in place with every third-party partner. They are bound to uphold the same privacy standards as pixel7.

Pixel7 never shares your information with advertisers, data brokers, or any third party for commercial purposes.

Data Protection & Security Measures

05

Pixel7 maintains multiple layers of security — at both the technology and process level — to safeguard your information.

Technical Security

  • SSL/TLS 1.3: All communication between the website and servers is encrypted
  • AES-256 Encryption: Sensitive data stored in encrypted form in the database
  • Two-Factor Authentication (2FA): Additional layers of protection for your account
  • Firewall & DDoS Protection: Server Infrastructure Security
  • Regular Security Audits: Audited by third-party experts

Organisational Safeguards

  • Limited staff access — only those who need it are authorized to view
  • Regular staff privacy training
  • A dedicated plan for responding to data breaches
  • Regular backups & disaster recovery planning

Please Note: No method of transmission over the internet is 100% secure. However, pixel7 follows the highest industry standards to protect your data. We also encourage you to use a strong password and never share it with anyone.

Cookie Policy

06

The pixel7 website uses cookies — small text files stored in your browser that help us improve the quality of our services.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Your Rights

07

You have the following rights over your data at pixel7. To exercise any of these rights, contact us at support@pixel7.bet — we will respond within 30 days.

Right of Access

The right to request a complete list of all personal data we hold about you.

Right to Rectification

The right to request correction of inaccurate or outdated information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Portability

The right to download your data in a machine-readable format.

Restriction of Processing

Request to temporarily pause the processing of your data for specific purposes.

Right to Object

The right to object to your data being used for marketing or profiling purposes.

Privacy of Minors

08

Pixel7's services are intended for users aged 18 and above. We do not knowingly collect information from anyone under 18.

Age is verified at the point of registration, and proof of age is collected during the KYC process. If we discover that a minor has created an account, that account will be immediately suspended and all associated data will be securely deleted.

If a parent or guardian suspects that their child is using pixel7, please contact us immediately at support@pixel7.bet. We will take prompt action.

Data Retention Period

09

Pixel7 retains each type of data only for as long as necessary. Once that period has passed, the data is securely deleted.

Data TypeRetention PeriodReason
Account Information5 years after account closureLegal obligation
Transaction Records7 YearsFinancial Regulatory Requirements
KYC Documents5 YearsRegulatory Guidelines
Log & Session Data90 DaysSecurity Review
Marketing PreferencesUntil consent is withdrawnYour Control
Support Chat2 YearsQuality Assurance

Certain data may need to be retained for longer periods due to legal obligations. Even in such cases, access to that data is kept strictly limited.

International Data Transfers

10

Pixel7's servers are located in international data centres, which means your data may be stored outside of Bangladesh.

Wherever your data is stored, pixel7 ensures the highest security standards are maintained. We only transfer data to countries or partners that have adequate data protection laws and safeguards in place.

Your Protection: Regardless of where your data is stored, all the rights outlined in this privacy policy remain fully yours.

Privacy Policy Updates

11

Pixel7 may update this Privacy Policy from time to time. For any significant changes, we will provide at least 30 days' notice — via email or an in-platform notification.

For minor changes, only the "Last Updated" date at the top of the page will be revised. Continued use of pixel7 after any changes have been made will be considered acceptance of the updated policy.

Previous versions of this policy are retained on our end. If you need to review an older version, please contact our support team.

Contact & Complaints

12

For any questions about this Privacy Policy or to exercise your data rights, please reach out to our Data Protection Team.

Data Protection Email
support@pixel7.bet
Subject: "Privacy Request"
Live Chat Support
On the pixel7.bet website
Response time: within 30 days
Help Center
pixel7.bet/help-center
24/7 Active
Frequently Asked Questions
pixel7.bet/faq
Get Quick Answers

Privacy FAQ

No. Your bKash or Nagad number is shared only with our payment partners solely for the purpose of processing transactions. It is never used or shared for advertising, marketing, or any other purpose. Strict data agreements are in place with all payment partners.

Most data is deleted within a set period after account closure. However, financial transaction and KYC records must be retained for 5–7 years due to legal obligations. After this period, all data will be permanently deleted.

Yes. Photos of your ID documents are stored using AES-256 encryption. Only authorized personnel for KYC verification can access them — and even then, all access is logged. Once KYC is complete, direct access is no longer available.

pixel7 does not track your GPS location. However, an approximate location may be inferred from your IP address — solely for security purposes. For example, if a login attempt comes from an unfamiliar location, additional verification may be required.

Click the "Unsubscribe" button at the bottom of any marketing email, or send an email to support@pixel7.bet with the subject "Unsubscribe from Marketing Emails". We'll process your request within 48 hours. Please note that essential account notifications cannot be disabled.

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Your data is safe — get started now!

Pixel7 holds your privacy in the highest regard. Join a secure, transparent, and trustworthy platform today.

By registering, you agree to our Privacy Policy.

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